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You will be asked to perform a DUO push to login as well. Delete the populated shared mailbox address and type in your full email address and your M圜arletonOne password. You will be presented with Carleton Single Sign-On (SSO) Portal. Click ‘New’ on Email tab.Įnter in the name of the shared mailbox, including Click Connect. Open this program.Ĭlick on the ‘File’ tab and under ‘Account Information’ select ‘Account Settings’ drop down menu.Īccount Settings window will come up which will display your primary email account. Start typing out ‘Outlook’ to get the program to appear.

Press the Windows Start button again in the bottom left of your desktop. Now that your email account is setup, we will work on adding the shared mailbox. You just setup your primary email address if you wish and add a shared mailbox at a later time. You are now done adding your primary mailbox in Outlook (any shared mailboxes you added). You will be asked to perform a DUO authentication. Login with your full email address and your M圜arletonOne password. You will be presented with our Carleton Single Sign-On (SSO) Portal. Enter the mailbox address and click ‘Next’ You will be presented with an option to “Add another email address”, you can add a shared mailbox now if you wish. then you will be presented with our Carleton Single Sign-On (SSO) Portal. Opening Outlook will produce a screen with your email account already set. If you do not see this icon, you can start typing the word ‘Outlook’ for the software to appear. You can skip this section if you already have your personal mailbox set up. First we will insure your primary mail account is set and working. These instructions will help assist with adding a departmental shared mailbox to your Outlook 2019 client on your Windows desktop.